Hi, I'm Melissa—a product designer, mentor, & kind human.
And other things also.
Product Designer
At Headway Product Design Agency , I run every stage of the design process – planning, research, delivery & optimization.
Mentor
I give back to the design community by mentoring the next generation of designers on ADP List.
Kind Human
I prioritize kindness to the people I design for and with. Kindness creates an environment where everyone can do their best work.
Other things
When I'm not designing you can find me doing are watering my houseplants, or hanging out with my son, husband, & our 2 corgis.
My thoughts on design and lessons learned
Stories on success, failure and all the things in between.
Making Mistakes Gracefully: 3 Steps to Recover from Them
As designers, we all make mistakes sometimes. Learn how to reduce the damage and bounce back quicker when it happens.
The Secret to Being a Great Designer Is Documentation
Elevate your design work and career by mastering the art of documentation.
My collection of books and resources
Useful things I wish I had when I started.
Radical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your Humanity
Kim Scott
Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It
April Dunford
The Design Of Everyday Things
Don Norman
Design for How People Think
John Whalen Ph.D.
Interfaces crafted for real humans
Mini case studies of things I’m proud to share
I can't always share every detail online, but if you're curious about how I tackle design projects from start to finish, email me at melc.gallagher@gmail.com and I’ll send over more details.
Crafting a smarter interface
Challenge
A student and alumni recruiting platform aimed to improve user experiences and refresh their UI using the latest design system components.
Results
We simplified the interface by cutting out redundant filters and enhancing table usability, making everything more user-friendly.
A smoother shopping experience
Challenge
A wireless provider wanted to overhaul their website to give their customers a better, more seamless online shopping experience.
Results
We delivered a modern, mobile-first design that made shopping clear and concise, validated by positive user research.
Elevate, Engage, Educate
Challenge
An online educator needed to elevate her brand and improve her learning management platform’s functionality.
Results
We transformed her brand’s look and successfully migrated her content to a tailored third-party LMS that catered to her specific needs.